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How to create Live Events & How to add products?

Follow this guide to create a live event

Swetha K V·November 14, 2025

1. How to create a live event?

Step 1: In the Liveme Up Dashboard, go to the "Live Events" section on the left menu and click the "+ Create an event"

Step 2: Add a title, a showtime, a description and the smartphone number as your primary streaming source.

Step 3: Update Planned Event Messages

  • Pre-event text (e.g., “The live event will start soon”) informs viewers before the stream.

  • Post-event text (e.g., “Live event completed”) confirms the broadcast has ended.

  • Ensure all messages match your event’s tone.

Step 4: Update Chat Settings

  • Set a Moderator label (default: “Moderator”) to identify staff in chat.

  • Optionally, add a short chat introduction or chat rules.

Step 5: Once all changes are made, click Update to save or Cancel to discard changes.

2. Where to find the link of an upcoming event?

To copy the live event link, simply locate the desired event in the "Live Event Manager" click the copy icon in the Link to Event column. Share the copied link instantly via email, SMS, newsletter, or your smartphone’s social apps.

3. How to add products to your live event?

Under the Live Events tab, go to the Products section and add up to 200 items from your Shopify catalog.

Select the products you want to add to your Live event and confirm with "ADD".

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All the active products from your Shopify store are synchronised in real time in the LiveMeUp App.

4. Scan & Sell: Add Products to Your Live with Shopify POS Scanner

Step 1: Tap “+ Add Product” in the Live Manager. During your livestream, open the Live Manager and click the + Product button to add a new item to your live.

Step 2: Scan Your Product with Shopify POS. Use your Shopify POS barcode scanner to instantly pull up the product, no need to search manually. Fast, efficient, and ready to go live.

Step 3: Your product is added to your Livestream.

5. How to add a custom theme?

Step 1: Access Theme Settings

  • Navigate to Live events on the left menu.

  • Select the Theme tab to start customizing your event.

Step 2: Add Logo

  • Upload Brand Logo (max 50 KB) and Chat Icon (max 10 KB).

Step 3: Update Event Theme

  • Fonts: Choose the main font from the dropdown (default: Arial).

  • Colors: Set colors for “Add to cart,” “Delete,” “Proceed to checkout” buttons, and moderator chat messages (use RGB values).

  • Covers: Upload Pre-event and Post-event Covers (max 300 KB each).

  • Preview: Check live changes using the mobile mock-up.

Step 4: Finalize Changes

  • Click Update to save or Cancel to discard changes.

How to sync products from Shopify Collective?

To sync, ensure Collective Supplier is enabled as a Sales Channel and the desired products are active on that channel.

How to promote a live event?

Go to Live Shopping Page, find your upcoming event, and toggle Display ON to feature it on your public page. Preview using your Live Shop URL and click Update to save changes.

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