Creating & Managing a theme

This guide is designed to help you create, manage, and publish your mobile app’s design with ease - no developer dependency, no delays. Whether you’re planning a seasonal campaign, testing a new design, or refreshing your brand, themes make it seamless.

What are Themes?

Themes define your app’s visual identity - colors, fonts, layouts, and more.

Creating a new theme:

1. Go to your dashboard.

2. Click + New Theme (top right).

3. Enter a Title (e.g.,“Holiday Sale 2025”).

4. Add a Description (to share context with your team).

5. Click Create - your new theme will appear as a Draft.

Theme Types

• Active Theme

  • The design your customers currently see.

  • Only one active theme can be live at any time.

• Draft Themes

  • Safe-to-edit versions that do not impact your live app.

  • Use drafts to experiment, customize, and preview without risk.

Pro Tip: Always create drafts for big updates or seasonal designs.

Managing your themes

From your Themes dashboard, each theme has a three-dot menu (⋮) with the following options:

• Edit Theme -Update colors, fonts, layouts, and images.

• Duplicate Theme -Make a copy of any theme for quick experimentation or seasonal campaigns.

• Rename Theme - Keep your workspace tidy with meaningful names.

• Delete Theme - Remove drafts or unused themes you no longer need.

Best Practice: Always duplicate your active theme before making major edits.

Publishing a Theme

When your draft is ready to go live:

1. Open the draft theme.

2. Click Publish Theme.

3. Your previous active theme will automatically move to Draft, allowing easy rollback.

Best Practices

• Maintain one stable active theme during key sales or campaigns.

• Use duplicate → edit → publish for seasonal or promotional updates.

• Regularly review and clean up drafts to keep your workspace organized.

Frequently Asked Questions

1. Can I have multiple active themes?

   No . Only one active theme can exist at a time.

2. Will publishing overwrite my current theme?

   No . It moves the old theme to Draft automatically.

3. Can I preview a draft theme?

   Yes . You can preview drafts before publishing.

4. Can I undo a publish?

   Yes . Simply publish the previous theme again.

5. Can I schedule a theme to go live later?

   Yes. This feature is planned for a future rollout.

6. Will theme changes affect my app data or analytics?

   No. Sales data, analytics, and customer information remain unaffected.

7. Can I restore a deleted theme?

   No. Once deleted, a theme cannot be recovered.

8. Will my customers see changes immediately after publishing?

   Yes . Changes are applied instantly once published and they’ll be able to see it once they reopen the app.

9. Does editing a draft affect my live app?

   No. Drafts are completely sandboxed until you publish them.

10. Can I preview a draft on my live app?

    Yes . You can preview without making it public.

Next Steps

1. Log in to your dashboard.

2. Click + New Theme to start your first draft.

3. Customize → Preview → Publish.

4. Switch between themes anytime - quickly and safely.

Success Tip: Merchants who refresh their themes before big sales events often see higher engagement and conversions.

Need help? Use the in-app support chat or contact our merchant success team anytime.